Engineering Services

Betapak’s engineering service department covers Hampshire (Portsmouth, Southampton & The Isle of Wight). The department provides a range of servicing, PAT testing, repairs and pressure testing on a wide range of catering equipment and machines across Hampshire.

Our team of friendly, fully trained and insured technicians offer a fantastic service for all types of machinery, with set pricing in place and most replacement parts available from stock or rapid delivery.

Coffee machines, vending machines, boilers, water machines – whatever it is, call us with the problem so that you can get on with running your business. We know how important these items are to you and we will look to prevent faults or have solutions in place when life happens.

We come to you. We can look to fix on-site or if you’d rather we took the item away we can (whilst ensuring we leave you with a solution in place)

Above are just some of the common services offered. Click the titles to learn more. For more information on any of our services, simply get in touch with one of our expert staff.

Preventative Maintenance

We recommend that all machines receive annual services to help prevent unwanted breakdowns, especially those which are vital to the running of your business.

Regular maintenance helps reduce the chances of being left without a machine during busy periods and gives you the peace of mind that you can offer your customers or staff the best drinks from your machines.

We offer fixed price servicing for the following types of machines:

  • Espresso machines
  • Bean → cup machines
  • Instant coffee / chocolate machines
  • Capsule machines
  • Mains and bottle-fed water coolers
  • Mains and bottle-fill water boilers / urns

Service Contracts

We can offer tailor-made service contracts for your business, from annual services through to filter changing, pressure testing, PAT testing and annual checkups.

If you would like to talk to someone about creating a service contract specific to your business needs, please call us on 01983 721100

Machine Repairs

We offer a repair service to a huge number of machines. We can source and order most replacement parts and offer a fast turnaround so that you have your machine back and running in the timeliest fashion.

We also carry a stock of spares for the following brands and machines. If you would like us to stock or source parts for your machines, please call us on 01983 721100 for advice.


  • Fracino
  • Gaggia
  • Matrix
  • N & W
  • Zip Boilers
  • Kenco
  • Instanta
  • Dualit
  • A.A. Coolers
  • Aquaid
  • Crystal Mountain
  • Burco
  • Lincat
  • Bravilor

Filter Supply & Fit

Our service department offers a wide range of filters to help reduce lime scale build-up and help with water taste and odour.

We can supply, install and renew filters at set intervals so that you can guarantee the best tasting drinks for your customers.

For more information on filter changing, please call us on 01983 721100.

We offer the following types of filter:

  • Inline
  • Cartridge
  • Machine specific
  • Carbon block filters
  • Large espresso filters (5, 10, 18l)

PAT Testing

ll of our service staff are competently trained PAT testers. We offer whole site PAT test visits or just specific items – we will even remind you when your next test is due, so no need to worry about expired items.

Any questions? Wish to book a PAT visit? Call us on 01983 721100

Pressure Testing

We are now able to offer pressure testing for all espresso machines and pressurised steam boilers.

We recommend carrying out the pressure test at installation time or after we have carried out a service on the machine. This can be carried out on-site or back at our workshops in Rookley.

Any questions? Wish to book a test visit? Call us on 01983 721100

Water Cooler Sanitation

Betapak’s engineering team can clear and sanitise water coolers, both mains and bottle fed.

One of our technicians will collect the machine, descale the water tank, clean the machine and flush the system through with our workshop sanitiser. This will ensure you can offer your customers and staff the best quality of drinking water.

For more details, call us on 01983 721100