COMPANY VISION

Betapak will become the supplier of choice for every business and institution on the Isle of Wight and in across Hampshire, for ALL their business supply needs, other than their specialist raw materials.

COMPANY MISSION

• We will meet every Island business supply need, as a convenient one-stop business supply solution, driven by truly OUTSTANDING customer service.
• We will add value by offering knowledgeable advice and making innovative proposals to our customers to help them develop their own operations.

COMPANY ATTITUDE

• We are a can-do company: we try never to say no, and we strive to satisfy any customer requirement.
• We believe that simply meeting our customers’ expectations is not enough: we enjoy consistently trying to exceed them.
• We believe in developing long-term, mutually beneficial relationships with customers and suppliers.

COMPANY CHARACTER

• We are thoroughly professional and courteous, whilst being friendly and approachable.
• We are proud of what we do, both as a company and individually.

COMPANY VALUES

• We always work as a team, and all employees operate as integral and mutually respected members of that team.
• We believe in absolute honesty and integrity in all matters.
• We will not do anything in the name of the company of which we’re not proud.
• We don’t make promises we can’t keep.
• When we make a mistake, we admit it and correct it without question. Then we learn from it to make sure we don’t make the same mistake again.
• We do not moan about problems, we find solutions and use them to improve our operations.

COMPANY COMMIMENT TO EMPLOYEES

• We will provide our employees with a dynamic, challenging, rewarding and safe work environment, where pride and excellence are the hallmarks of our operations.
• We will treat every employee as an individual, and give them the opportunity, support and training to develop their potential.